Privacy Policy
Last updated: June 4, 2025 | Effective date: June 4, 2025
FissionCore Ltd (“FissionCore,” “we,” “us,” or “our”) operates fissioncore.com(the “Site”). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights with respect to that information.
By using the Site you agree to the practices described here. If you do not agree, please do not use the Site.
1. Information We Collect
Information you provide directly
When you submit our contact form we collect your name, email address, and the message you write. We use this only to respond to your inquiry. We do not add you to any mailing list without explicit consent.
Information collected automatically
IP address — Our server captures your IP address solely for rate-limiting the contact form (maximum three submissions per minute per IP). IP addresses are not stored in a database and are not linked to any personal profile.
Analytics data — If you accept cookies via our cookie-consent banner, we load Google Analytics 4. Google Analytics collects page views, events, approximate location (city/region), device and browser type, and referring URL. This data is associated with a randomly generated identifier, not your name or email. If you decline cookies, Google Analytics is never loaded.
Server / hosting logs— Our hosting provider (Vercel) automatically records standard HTTP log data including IP address, request path, and timestamp. These logs are retained according to Vercel’s own retention policies and are used only for security and operational purposes.
Information from embedded third-party content
Some pages on the Site include embedded YouTube videos. If you play a video, YouTube (Google LLC) may set cookies on your device in accordance with Google’s Privacy Policy. We use YouTube’s privacy-enhanced embed mode where possible.
2. How We Use Your Information
- To respond to enquiries submitted via the contact form.
- To understand how visitors use the Site and improve our content (analytics, only with consent).
- To detect and prevent abuse of the contact form (IP-based rate limiting).
- To comply with applicable legal obligations.
We do not sell your personal information. We do not use your information for automated decision-making or profiling that produces legal effects.
3. Legal Bases for Processing (EEA / UK Users)
If you are in the European Economic Area or United Kingdom, the following legal bases apply:
| Processing activity | Legal basis |
|---|---|
| Responding to a contact form submission | Legitimate interests (responding to a prospective client) |
| Rate-limiting abuse prevention | Legitimate interests (security) |
| Google Analytics | Consent (via cookie banner) |
| Vercel hosting logs | Legitimate interests (operation and security) |
4. How We Share Your Information
We share data only with the service providers required to operate the Site:
| Provider | Purpose | Data shared | Privacy policy |
|---|---|---|---|
| Vercel Inc. | Hosting and CDN | IP address, request logs | vercel.com/legal/privacy-policy |
| Google LLC (Analytics) | Website analytics (consent-gated) | Anonymised usage data, approximate location | policies.google.com/privacy |
| Google LLC (YouTube) | Embedded video player | Interaction data (if you play a video) | policies.google.com/privacy |
| SMTP provider (transactional) | Deliver contact form messages to our inbox | Name, email, message content | Governed by our provider’s terms |
We may also disclose information if required by law, court order, or to protect the safety and rights of FissionCore and its users.
5. Data Retention
| Data | Retention |
|---|---|
| Contact form submissions (email inbox) | Retained as long as reasonably necessary to manage the business relationship |
| IP address (rate-limiting) | In-memory only; not persisted beyond the request window |
| Google Analytics data | 26 months (Google default) |
| Cookie consent preference | Stored in your browser’s localStorage until you clear it |
| Vercel server logs | Per Vercel’s retention policy |
6. Cookies
For detailed information on the cookies we use, see our Cookie Policy.
7. Your Rights
All users
- Access / correction: You may request a copy of any personal information we hold about you, or ask us to correct inaccurate data.
- Deletion: You may ask us to delete your personal information. We will comply unless we are required to retain it by law.
- Opt-out of analytics: Decline cookies via the banner, or use the Google Analytics opt-out browser add-on.
EEA / UK users (GDPR)
You additionally have the right to:
- Restrict or object to processing based on legitimate interests.
- Receive your data in a portable format (data portability), where technically feasible.
- Withdraw consent at any time (where processing is consent-based).
- Lodge a complaint with your local supervisory authority (e.g. the ICO in the UK, or your national DPA in the EU).
California residents (CCPA / CPRA)
You have the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under California law.
Canadian residents (PIPEDA / BC PIPA)
You have the right to access personal information we hold about you and to challenge its accuracy. Contact us using the details below.
8. Data Security
All data is transmitted over HTTPS. Contact form messages are delivered via encrypted SMTP. We implement rate limiting to prevent abuse. No method of internet transmission is 100% secure; we cannot guarantee absolute security.
9. Children’s Privacy
Our Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through our Site, contact us and we will delete it promptly.
10. Third-Party Links
The Site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. International Transfers
FissionCore is based in Victoria, BC, Canada. If you access our Site from outside Canada, your data may be transferred to and processed in Canada or the United States (e.g. via Vercel or Google). These transfers are subject to appropriate safeguards, including Standard Contractual Clauses where required.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top and, for material changes, post a notice on the Site.
13. Contact Us
For privacy-related inquiries or to exercise your rights, please contact:
FissionCore Ltd
Victoria, BC, Canada
info@fissioncore.com
We aim to respond to all requests within 30 days.